We take privacy seriously
The protection of your privacy when processing personal data is important to us. By default, when you visit our website, our web servers store the IP address of your Internet service provider, the website from which you visit us, the websites you visit, the date and duration of the visit. This information is mandatory for the technical transfer of websites and secure server operation. A personalized evaluation of this data does not take place.
mb support GmbH
Tel +49 941 94 260-0
Fax +49 941 94 260-111
If you send us data via contact form, this data will be stored in the course of the backup on our servers. Your data will only be used by us to process your request. Your data will be treated confidentially. A passing on to third does not take place.
Personal data is data about you. These include your name, address and email address. You do not have to divulge any personal information in order to visit our website. In some cases we need your name and address as well as further information to offer you the desired service.
The same applies in the event that we supply you with information material on request or if we answer your inquiries. In these cases we will always point this out to you. In addition, we only store the data that you have sent to us automatically or voluntarily.
When you use one of our services, we usually only collect the data necessary to provide our service. We may ask you for more information, which is voluntary in nature. Whenever we process personal information, we do so to provide you with our service or to pursue our commercial goals.
Automatically stored data
Server log files
The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:
Date and time of the request
Name of the requested file
Page from which the file was requested
Access status (transfer file, file not found, etc.)
used web browser and operating system used
complete IP address of the requesting computer
transferred amount of data
A merge of this data with other data sources will not be done. The processing is carried out in accordance with Art. 6 para. 1 lit. f DSGVO based on our legitimate interest in improving the stability and functionality of our website.
For reasons of technical security, in particular to ward off attacks on our web server, we store this data for a short time. A conclusion to individual persons is not possible on the basis of this data. After seven days at the latest, the data is anonymised by shortening the IP address at the domain level, so that it is no longer possible to relate to the individual user. In anonymous form, the data is also processed for statistical purposes; a comparison with other databases or a transfer to third parties, even in excerpts, does not take place. Only in the context of our server statistics, which we publish every two years in our activity report, a representation of the number of page views takes place.
When you visit our website, we may store information on your computer in the form of cookies. Cookies are small files that are transferred from an Internet server to your browser and stored on its hard disk. Only the Internet Protocol address is stored here - no personal data. This information, which is stored in the cookies, allows you to automatically recognize it the next time you visit our website, which will facilitate your use.
Matomo (formerly PIWIK) (web analysis service)
The information generated by the cookies, such as the time, place and frequency of your website visit, including your IP address, are transmitted to our PIWIK server and stored there. Your IP address will be immediately anonymized during this process so that you remain anonymous to us as a user. The information generated by the cookie about your use of this website will not be disclosed to third parties. You can prevent the installation of cookies by setting your browser software accordingly; however, we point out that in this case you may not be able to fully use all functions of our website.
You can decide here whether a clear web analytics cookie may be stored in your browser in order to allow the operator of the website to collect and analyze various statistical data.
If you wish to opt out, click the following link to place the Matomo deactivation cookie in your browser.
Your visit to this website is currently covered by Matomo Web Analytics. Click here to stop your visit.
Automatically stored non-personal data
When you visit our website, we store certain information for administrative and technical reasons. These are: type and version of the browser used, date and time of access, as well as the IP address.
These data are anonymised and used only for statistical purposes or to improve our internet and online services.
These anonymized data are stored separately from personal data on secure systems and can not be assigned to individual persons. This means that your personal information remains protected at all times.
Online job application
Your application data will be saved for the purpose of processing the application process. These are in particular the following personal data: name, address, date of birth, CV, work certificates. Following your application, the conclusion of a contract of employment, so your data transmitted for the purpose of the usual organizational and administrative process in compliance with the relevant legal requirements of us stored in your personal file.
The deletion of the data transmitted by you takes place with rejection of your job application automatically two months after announcement of the rejection. This does not apply if, due to legal requirements (for example, the burden of proof according to the General Equal Treatment Act), a longer storage is necessary or if you have expressly consented to a longer storage in our prospect database.
For sending the newsletter, we use the so-called double opt-in procedure, which means that we will only send you a newsletter by e-mail if you have previously explicitly confirmed to us that we should activate the newsletter service. We will then send you a notification e-mail asking you to confirm that you wish to receive our newsletter by clicking on a link in this e-mail. When you sign up for our newsletter, we store your IP address and the date of registration. This storage alone serves the proof in the event that a third party misuses their e-mail address to you without your knowledge or your authorization to sign up for the newsletter. If you no longer wish to receive newsletters from us later, you can object to them at any time without incurring any costs other than the transmission costs according to the basic rates.
We have taken technical and administrative security measures to protect your personal data against loss, destruction, manipulation and unauthorized access. All our employees as well as service providers working for us are obliged to the valid data protection laws.
You have the right to information, correction, deletion or restriction of the processing of your stored data, a right to object to the processing as well as a right to data portability and to a complaint in accordance with the requirements of data protection law.
Right to information:
You can ask us for information as to whether and to what extent we process your data.
Right to rectification:
If we process your data that is incomplete or incorrect, you may at any time ask for their correction or completion.
Right to cancellation:
You may request deletion of your data from us if we process it unlawfully or if the processing disproportionately interferes with your legitimate interests. Please note that there may be reasons opposing an immediate deletion, e.g. in the case of legally regulated storage requirements.
Regardless of the exercise of your right to erasure, we will erase your data promptly and completely, as far as there is no legal or statutory retention obligation in this regard.
Right to restriction of processing:
You may require us to restrict the processing of your data if
- You deny the accuracy of the data for a period of time that allows us to verify the accuracy of the data.
- the processing of the data is unlawful, but you reject a deletion and instead require a restriction of data usage,
we no longer need the data for the intended purpose, but you still need this data to assert or defend legal claims, or
You have lodged an objection to the processing of the data.
Right to data portability:
You may require that we provide you with the information you have provided to us in a structured, common and machine-readable format and that you may transfer that information to another person without hindrance, provided that
- We process this data based on a consent given or revocable by you or for the performance of a contract between us, and
- This processing is done using automated methods.
In case of technical feasibility, you can request from us a direct transfer of your data to another person in charge.
Right of objection:
If we process your data for legitimate interest, you can object to this data processing at any time; this would also apply to a profiling based on these provisions. We will then no longer process your data unless we can demonstrate compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or processing for the purposes of asserting, exercising or defending legal claims. You can object to the processing of your data for the purpose of direct mail at any time without stating reasons.
Right of appeal:
If you believe that we violate German or European data protection laws when processing your data, we ask you to contact us to clarify questions. Of course, you also have the right to contact the supervisory authority responsible for you, the respective State Office for Data Protection Supervision.
If you wish to assert one of the mentioned rights against us, please contact our data protection officer. If in doubt, we may request additional information to confirm your identity.
All interested parties and visitors of our website reach us in privacy issues at:
Herrn Gerald Lill
Projekt 29 GmbH & Co. KG
Tel.: 0941 2986930
Fax: 0941 29869316
Information obligation foreseen in Article 33 DSGVO
The protection of your personal data is very important to us.
As of: 05.11.2018